Aegaea is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us in relation to our services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which require that data is handled lawfully, fairly and transparently.
Who we are
Aegaea is a consultancy providing flood risk, drainage and environmental services.
If you have any questions about this Privacy Policy or how your data is used, you can contact us at:
- Email: admin@aegaea.com
- Phone number: 020 8156 6076
- Address: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE
What information we collect
We may collect and process the following types of personal data:
- Contact details (such as name, email address and phone number)
- Project or enquiry information you provide
- Technical data (such as IP address, browser type and usage data)
- Information submitted through forms on our website
This may include information you provide directly or data collected automatically through your use of the website.
How we use your information
We use your personal data to:
- respond to enquiries and provide our services
- communicate with you about your project or request
- improve our website and services
- comply with legal or regulatory requirements
We will only use your data where we have a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, or pursuing legitimate business interests.
How we share your information
We do not sell your personal data.
We may share your information with:
- service providers who support our business operations
- professional advisers or consultants
- regulatory bodies where required
Any third parties are required to handle your data securely and in accordance with data protection laws.
Cookies and website tracking
Our website may use cookies and similar technologies to improve user experience and understand how the site is used.
Cookies may collect information such as:
- IP address
- browsing behaviour
- device and browser information
You can control or disable cookies through your browser settings.
How long we keep your data
We only retain personal data for as long as necessary to:
- fulfil the purpose it was collected for
- comply with legal and regulatory requirements
When data is no longer required, it is securely deleted or anonymised.
How we protect your data
We take appropriate technical and organisational measures to protect personal data from:
- unauthorised access
- loss or misuse
- alteration or disclosure
This includes secure systems, controlled access and internal data handling procedures.
Your rights
Under data protection legislation, you have rights in relation to your personal data, including the right to:
- access your personal data
- correct inaccurate information
- request deletion of your data
- restrict or object to processing
- request transfer of your data
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how your data is handled.
Third-party websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend that you review their privacy policies separately.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The latest version will always be available on this page.
Use of Artificial Intelligence
We may use artificial intelligence tools to help us review, analyse and produce work from the information you give us. A member of our professional team remains responsible for anything we issue to you. We will not use your information to train publicly available AI models, nor will we sell it. Where we use third-party AI tools, we do so under contract and only to deliver or support the services you have asked us for. If you do not want us to use AI on your matter, tell us in writing (email is fine) when you instruct us, or as soon as you can. We will apply that request to work that has not already been processed. This is in addition to your rights under UK data protection law.
Contact us
Request your free, expert quote now
Aegaea work alongside home owners, private developers, planning consultants, architects, local authorities, international development agencies and contractors. Aegaea know exactly how to help you.